Terms of Use

Welcome to Mookmik World. These terms cover the Mookmik World app, the web version at world.mookmik.com and this website (together, “Mookmik World”). Please read them together with our Privacy Policy.

Mookmik World is made for children aged 3 to 5 to enjoy with a grown-up nearby. A parent or guardian should read these terms and accept them for their child. By using Mookmik World, you accept these terms.

Who we are

Mookmik World is made by:

You can reach us at hello@mookmik.com.

Using the app

We give you a personal, non-transferable licence to use Mookmik World for your family’s own, non-commercial enjoyment.

• App Store: if you downloaded the app from Apple’s App Store, Apple’s Licensed Application End User License Agreement also applies. If it and these terms disagree, Apple’s agreement wins for the App Store version.
• Google Play: if you downloaded the app from Google Play, the Google Play Terms of Service also apply.

Please don’t copy, resell, take apart or try to break Mookmik World, get around the grown-ups’ gate or its purchases, or use it in a way that harms other people or our service.

Purchases

• Some worlds are unlocked with one-time purchases. There are no subscriptions and no ads.
• Purchases are only offered in the grown-ups’ area, behind a gate that young children can’t easily open.
• Payment is handled by Apple or Google, who charge the price shown in the store. We never see your card details.
• Refunds are handled by Apple or Google under their own policies. We can’t issue refunds ourselves, but we’re happy to help if something went wrong: see Help.
• If you reinstall the app or move to a new device, use Restore purchases in the grown-ups’ area with the same Apple or Google account.

Your child’s drawings

Your child’s drawings, photos and voice recordings belong to your family. They stay on your device: we don’t receive them and we don’t claim any rights to them. Because they never reach us, we can’t recover them if the app is deleted or a device is lost.

Our characters and content

Pip, the worlds, the characters, the artwork, the music, the sounds, the text and the software of Mookmik World belong to us or to the people who license them to us. Some music and sounds are used under open licences, and we credit their creators. Please don’t copy or reuse our content except as these terms allow.

The blog and our advice

The articles on this website share general ideas for parents. They are not medical, psychological or educational advice for your child. If you have concerns about your child’s health or development, please talk to a doctor or another qualified professional.

Playing safely

Mookmik World is designed for short sessions and lots of time away from the screen, drawing on real paper. Please keep an eye on how long your child plays, and help them use the camera and microphone safely.

Changes to Mookmik World

We keep improving Mookmik World, so features and worlds may change. We work hard to keep it running smoothly, but we can’t promise it will always be available or free of mistakes.

Our responsibility

As far as the law allows, Mookmik World is provided “as is”, and we are not responsible for indirect or unexpected losses. Our total responsibility to you is limited to the amount you paid for Mookmik World in the 12 months before the claim. Nothing in these terms takes away rights you have under the consumer laws of your country that can’t be excluded.

Changes to these terms

We may update these terms from time to time. We will post the new version on this page and change the date at the top. If a change is important, we will also let you know in the app or on this website.

The law that applies

These terms are governed by the laws of Thailand, and the courts of Thailand will hear any dispute. If you live in another country, you also keep the protection of the consumer laws that apply where you live.

Contact

Questions about these terms? Write to us at hello@mookmik.com or by post: